jilimac Privacy Policy

How We Handle Your Personal Information

Information We Collect

When you register an account on jilimac, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience inthe Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification purposes. We also collect your deposit and withdrawal transaction records, your gaming activity history, and device information such as IP address and browser type. This data is collected at the point of registration, during account verification, and throughout your use of the platform. We only collect information that is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required by applicable Philippine regulations.

How We Use Your Information

The personal information you provide is used primarily to create and manage your jilimac account, process your deposits and withdrawals, and verify that you meet the minimum age requirement of 21 years old. We also use your information to detect and prevent fraud, money laundering, and other prohibited activities in accordance with our obligations under Philippine law. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our terms or policies. Where you have opted in, we may also send you promotional communications about platform features, new games, or special offers — you can withdraw this consent at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

Sharing of Personal Data

jilimac does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and IT infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third-party partners we work with are required to maintain data protection standards consistent with applicable Philippine privacy law.

Data Retention and Security

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine regulatory and legal obligations, which may be up to five years following account closure. Your data is stored on secure servers with industry-standard encryption, access controls, and regular security audits to protect against unauthorised access, disclosure, or loss. Passwords are stored using one-way hashing and are never accessible in plain text by any member of our team. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

Your Rights as a Data Subject

As a member based in the Philippines, you have rights under the Data Privacy Act of 2012, including the right to access the personal information we hold about you, the right to correct inaccurate data, and the right to request deletion of your data subject to our legal retention obligations. You may also object to the processing of your personal data for direct marketing purposes and withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure the security of your account. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Cookies and Tracking Technologies

jilimac uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled; these do not collect any personally identifiable information beyond what is necessary for session management. We do not use third-party advertising cookies or cross-site tracking technologies that share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. By continuing to use jilimac after being informed of our cookie practices, you consent to the use of essential cookies as described in this policy.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you through the platform or by email. Your continued use of jilimac after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If you have any questions about this policy or our data handling practices, please do not hesitate to reach out to our support team.